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Revolutionizing Customer Support with RAG Systems: Fast, Accurate Answers for Complex Manufacturing Products

Introduction Context & Industry Landscape Manufacturers of complex products—ranging from advanced electrotechnical devices to specialized industrial machinery—operate in an environment marked by rapid innovation, intricate supply chains, and sophisticated production methods. Whether dealing with high-tech components, robotics, or large-scale engineered solutions, these companies face a myriad of questions from customers and internal teams alike. From…

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